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Secure Client Communication for Therapy Practices

See how TherapyBuilt can connect your EHR, Hushmail, or a hybrid workflow for secure messaging, forms, signatures, file exchange, and client intake pathways.

TherapyBuilt gives your practice a clear path for secure client communication whether you already use an EHR, do not want one, or need a hybrid workflow. The public website stays focused on attracting and guiding prospective clients while sensitive information moves into tools designed for secure healthcare communication.

Your practice does not have to fit one technology stack. TherapyBuilt can connect an existing EHR, configure Hushmail for secure messaging and forms, or combine both so each system does the job it is best at.

Choose the secure path that fits your practice

Your setup How TherapyBuilt can connect it
You already use an EHR TherapyBuilt handles the public website, search, clinician discovery, and conversion, then routes clients into your EHR for scheduling, portal access, intake, or records.
You do not use an EHR TherapyBuilt can pair the public site with Hushmail for secure messages, healthcare forms, e-signatures, and file exchange.
You need a hybrid Keep the EHR for records and scheduling while using Hushmail for selected secure forms, referrals, or communications outside the EHR.

Keep sensitive information out of ordinary website forms

Your marketing website should help someone understand your practice, find the right clinician, and take the next step. TherapyBuilt intentionally keeps ordinary inquiries limited and sends more sensitive workflows into systems designed to handle them.

That keeps your public website simpler to manage and gives clients a clearer answer about where appointment requests, secure documents, clinical details, and existing-client communication belong.

Add secure messaging and forms with Hushmail

If you need secure communication outside an EHR, TherapyBuilt can help configure Hushmail for Healthcare. Hushmail offers secure messaging, HIPAA-compliant web forms, a Business Associate Agreement (BAA), file-upload fields, and e-signatures on supported plans. Form responses stay inside the practice’s Hushmail environment rather than a normal website inbox.

Your practice owns and pays for its Hushmail account directly. TherapyBuilt connects the appropriate secure links or forms into your website and client journey so visitors know exactly where to go.

One website, several clear client pathways

  • General question: use the simple TherapyBuilt inquiry path without collecting unnecessary clinical detail.
  • Request an appointment: route into your EHR or approved scheduling workflow.
  • Send sensitive information: use a Hushmail secure form, message, or file-upload workflow.
  • Existing client: direct clients to the established EHR/client portal when you have one.
  • Professional referral: provide a secure referral path for client information and supporting documents.

Start Hushmail through TherapyBuilt

TherapyBuilt participates in the Hushmail for Healthcare affiliate program. Hushmail currently provides an extended 28-day trial through the TherapyBuilt referral link. Hushmail bills your practice directly and remains the provider of the secure email/forms service.

Need secure messaging or forms?Start the extended Hushmail trial through TherapyBuilt, or check fit first and I’ll help you map the cleanest workflow for your practice.

Affiliate disclosure: TherapyBuilt may receive a commission from Hushmail if you subscribe through the referral link above. Hushmail is a separate third-party service, and your Hushmail subscription and BAA are directly with Hushmail.